FAQ

Questions. Answers.

Everything you need to know before getting started. Missing something? Reach out directly.

Working Together

01

How does onboarding work?

After an initial call, you receive a discovery questionnaire covering your brand, audience, goals, and current metrics. We then conduct a full audit and present a recommended strategy within five business days. Once approved, the kickoff begins within one week.

02

What is the minimum contract length?

We work on minimum 3-month commitments for retainers — that is the minimum time needed to build momentum and see measurable results. One-off projects (strategy sprints, web builds, audits) can be shorter. No long lock-ins without results.

03

Do you work with smaller or early-stage brands?

Yes — we work with brands at every stage. What matters to us is ambition and alignment, not your current size. Some of our best partnerships started with brands that had no social presence at all.

04

How many clients do you manage at once?

We deliberately keep our active roster small. We would rather go deep on fewer partnerships than spread ourselves thin. That means faster turnarounds, greater strategic focus and better results for every brand.

Results & Reporting

05

How long does it take to see results?

Paid Ads show significant results within 2–4 weeks as the algorithm learns and creatives are tested. Organic social media and SEO compound over 3–6 months. We set clear milestones at the start of every engagement.

06

How does reporting work?

You get access to a live dashboard from day one. We also deliver a detailed monthly report and hold a monthly strategy call to review the numbers, discuss what is working and refine the plan for the next period.

07

Do you guarantee results?

No honest agency can guarantee specific numbers — too many variables exist. What we do guarantee: a rigorous, data-driven approach, full transparency on every decision and continuous optimisation until your goals are reached.

Pricing

08

How is pricing structured?

We offer monthly retainers for ongoing work (social management, Paid Ads, SEO) and fixed-price projects for defined deliverables (strategy sprints, web builds, brand audits). All quotes are bespoke — scope and complexity determine the cost.

09

Is ad spend included in your fees?

No — media spend is separate and goes directly to the platforms (Meta, Google, TikTok). Our fees cover strategy, management and creative. This gives you complete visibility over where every euro of your budget goes.

10

Do you offer a free consultation?

Yes — a free 30-minute strategy call where we analyse your current situation and give you honest, actionable feedback. No hard sell. If we are a good fit, we talk next steps. If not, you leave with something useful.

Still have a question?

Write to us directly. Our team responds within 24 hours.